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Podcast Episode 034: How To Give A Client-Centered Massage

Fresh Out Of Massage School· Podcast· Running A Massage Therapy Practice

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In this post: These are the show notes for podcast Episode 034: How To Give A Client-Centered Massage of “Align with The Massage Business Mama.”

“ALIGN WITH THE MASSAGE BUSINESS MAMA” A PODCAST BRINGS YOU

Massage Podcast

EPISODE 034: HOW TO GIVE A CLIENT-CENTERED MASSAGE

This episode was prompted by a “Massage In The Real World” student.

Do you struggle with communication? Do loved ones often tell you, “I don’t feel like you are listening to me? Like you’re hearing me?” If so, this could be creeping into your professional life as well!  

It is hard to hear criticism from a client. Hard to feel like your work didn’t resonate with someone. But the truth is, unless we check our own agendas at the door, we may be failing to meet our clients where they want and expect!

Listen to this episode with a humble heart and think about if there are ways you can be giving a more client-centered massage.  

7 Ways to Give a Client-Centered Massage

  1. Get Your Sh%t Together. 
  2. Ask Good Questions. 
  3. Shut Up and Listen.
  4. Repeat What You Think You Heard.
  5. Listen for Unspoken Cues. 
  6. Slow Down. 
  7. Stay Present. 

Have you ever scheduled a massage for a specific issue you are experiencing, and the therapist never addresses your issue? Perhaps they decided that your issue stemmed from somewhere else, which is why they omitted working the area you requested. Regardless of why they choose to work in this manner, do you feel heard? 

What about the therapist who talks through the entire session? Never giving you a second to air a pressure adjustment or technique refinement – again, how does this make you feel? 

If you want to avoid being this type of therapist and ensure you have a full and steady schedule, it is crucial your communication skills are on point and that you are giving a client-centered massage. Serious self-reflection and a humble heart are paramount to embrace this way of being. But, it’s worth it! 

Remember, it is our client’s time to relax, reconnect, and rejuvenate, not our own. If we have needs that aren’t being met, we should schedule a massage, psychotherapy session, or date with a friend. Not use our client’s time for our own purposes.

Scrutinize your intentions, evaluate your thoughts, and be honest with yourself. Do what you need to make sure that you are coming from the most grounded, centered, authentic, and caring place. This is your job! And it might be the most important part of your work as a massage therapist. So therapist, get your hands dirty. Cry. Laugh. Heal.

Resources Mentioned

“Non Violent Communication” by Marshall Rosenberg

Listen here: 034: How to Give A Client-Centered Massage

If you have any questions or would like us to cover a certain topic on the podcast, please reach out! We love hearing from listeners!

Podcast Episode 034 of Align with The Massage Business Mama

Author Profile

Ali Boehm
- Boulder College of Massage Therapy Graduate
- Nationally Certified through NCBTMB
- Colorado Licensed Massage Therapist
- Certified CranialSacral Level 1 through Upledger
- Certified Herbal Therapist through Nutrition Therapy Institute
- Certified Fujian Massage through Barefoot Masters
- Fort Lewis College - Majored in Art, Minored in Business Administration
- 6 Year Winner of Best Massage Therapist for "Best of The Boat" Competition
- Massage Business Owner Since 2008
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  • Podcast Episode 050: Show Up & Shine on Social Media with Stacey Hagen
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the.massage.business.mama

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Can we stop perpetuating this myth? #massagether Can we stop perpetuating this myth? 

#massagetherapyeducation #massagestudent #themassagebusinessmama #massageprofessional #bodyworker #massagepreneur #massagebusiness #massagetherapist #prenatalmassage #prenatalmassagetherapy
Let's keep it real, therapists! We all have thos Let's keep it real, therapists! 

We all have those 'Oops!' moments in the treatment room. 

Share your funniest massage therapy mishaps in the comments below! 

#RealLifeOfAMassageTherapist #MassageTherapyFails #oopsmoments #massagediscounting #massagestudent #themassagebusinessmama #massageprofessional #bodyworker #massagepreneur #massagebusiness #massagetherapist
Let me be crystal clear: I don't believe that disc Let me be crystal clear: I don't believe that discounting is always the answer or the sole path to growing a successful massage business. 🚫

However, that doesn't mean there aren't times when strategic discounting can be a smart move! 🤝

#massagediscounting #massagestudent #themassagebusinessmama #massageprofessional #bodyworker #massagepreneur #massagebusiness #massagetherapist
I’m seeing something concerning and, dare I say, I’m seeing something concerning and, dare I say, toxic in the massage coaching world right now. The idea that discounting your massage service devalues you and the work you do and should be avoided at all costs. 

Now, do I think discounting is always appropriate or the only way to grow a massage business? NO!!! But that doesn’t mean there aren’t times when strategic discounting is appropriate! 

If you are struggling to establish your practices, please don’t feel ashamed or inadequate for considering this strategy. You are not a failure! Many therapists used discounting to fill their schedule at the beginning of their practice! It is ONE very effective tool for building a business! Is it the only tool? No, but yes, it is a tool!!! 

Don’t let the pressure to conform to the “no discounting” norm negatively impact your self-esteem or hinder your professional growth.

Discounting is ONE technique towards building a thriving massage practice! And you shouldn’t feel shame about implementing this technique. 

Got it?!?

#massagediscounting #massagestudent #themassagebusinessmama #massageprofessional #bodyworker #massagepreneur #massagebusiness #massagetherapist
Why do we do this to ourselves? 🤔 We know body Why do we do this to ourselves? 🤔

We know body mechanics are important, yet so often we neglect our own well-being when giving massage.

It's time to ensure that we, the healers, remain in good health too.

Let's make a commitment to treat our bodies as kindly as we treat our clients'.

#massagetherapistlife #marketingmadeeasy #themassagebusinessmama #massagemarketing #massagebusiness #massagepreneur #massagestudent #bodyworker
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