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Podcast Episode 034: How To Give A Client-Centered Massage

Fresh Out Of Massage School· Podcast· Running A Massage Therapy Practice

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In this post: These are the show notes for podcast Episode 034: How To Give A Client-Centered Massage of “Align with The Massage Business Mama.”

“ALIGN WITH THE MASSAGE BUSINESS MAMA” A PODCAST BRINGS YOU

Massage Podcast

EPISODE 034: HOW TO GIVE A CLIENT-CENTERED MASSAGE

This episode was prompted by a “Massage In The Real World” student.

Do you struggle with communication? Do loved ones often tell you, “I don’t feel like you are listening to me? Like you’re hearing me?” If so, this could be creeping into your professional life as well!  

It is hard to hear criticism from a client. Hard to feel like your work didn’t resonate with someone. But the truth is, unless we check our own agendas at the door, we may be failing to meet our clients where they want and expect!

Listen to this episode with a humble heart and think about if there are ways you can be giving a more client-centered massage.  

7 Ways to Give a Client-Centered Massage

  1. Get Your Sh%t Together. 
  2. Ask Good Questions. 
  3. Shut Up and Listen.
  4. Repeat What You Think You Heard.
  5. Listen for Unspoken Cues. 
  6. Slow Down. 
  7. Stay Present. 

Have you ever scheduled a massage for a specific issue you are experiencing, and the therapist never addresses your issue? Perhaps they decided that your issue stemmed from somewhere else, which is why they omitted working the area you requested. Regardless of why they choose to work in this manner, do you feel heard? 

What about the therapist who talks through the entire session? Never giving you a second to air a pressure adjustment or technique refinement – again, how does this make you feel? 

If you want to avoid being this type of therapist and ensure you have a full and steady schedule, it is crucial your communication skills are on point and that you are giving a client-centered massage. Serious self-reflection and a humble heart are paramount to embrace this way of being. But, it’s worth it! 

Remember, it is our client’s time to relax, reconnect, and rejuvenate, not our own. If we have needs that aren’t being met, we should schedule a massage, psychotherapy session, or date with a friend. Not use our client’s time for our own purposes.

Scrutinize your intentions, evaluate your thoughts, and be honest with yourself. Do what you need to make sure that you are coming from the most grounded, centered, authentic, and caring place. This is your job! And it might be the most important part of your work as a massage therapist. So therapist, get your hands dirty. Cry. Laugh. Heal.

Resources Mentioned

“Non Violent Communication” by Marshall Rosenberg

Listen here: 034: How to Give A Client-Centered Massage

If you have any questions or would like us to cover a certain topic on the podcast, please reach out! We love hearing from listeners!

Podcast Episode 034 of Align with The Massage Business Mama

Author Profile

Ali Boehm
- Boulder College of Massage Therapy Graduate
- Nationally Certified through NCBTMB
- Colorado Licensed Massage Therapist
- Certified CranialSacral Level 1 through Upledger
- Certified Herbal Therapist through Nutrition Therapy Institute
- Certified Fujian Massage through Barefoot Masters
- Fort Lewis College - Majored in Art, Minored in Business Administration
- 6 Year Winner of Best Massage Therapist for "Best of The Boat" Competition
- Massage Business Owner Since 2008
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Charge too little, and you will be in the poor house. Charge too much, and you risk pricing yourself out of the market. 

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😳

“Oh, they charge a lot, they must be good!”

😳

In her work as a money coach, Mikelann Valterra talks about the concept of 'noble poverty.' This is basically the concept that having money is a negative thing, the root of all evil. 

In my experience, massage therapists are particularly susceptible to this mindset. We are giving by nature. We want to help as many people as possible. Yet if we aren't taking care of ourselves, and yes, that means financially, we won't have enough reserves in our tanks to take care of those around us, including our massage clients. 

There is nothing noble about neglecting your needs. You are simply neglecting your needs. 

So... Price yourself just a touch higher than you feel comfortable! It is so much easier to offer discounts than to increase your price once it has been established. 

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